Question 1

What is Uncarte?

Accepted Answer

Uncarte is a product-first software company. We design, build and operate our own software products that simplify real-world operations for everyday businesses. We're currently building two products: Babisy, a modern childcare platform, and WiseTiffin, an operating system for subscription tiffin kitchens — both launching soon.

Question 2

Where is Uncarte based?

Accepted Answer

We are based in Ontario, Canada, and build software used by businesses and their customers wherever they operate.

Question 3

Is Uncarte hiring?

Accepted Answer

Not right now — we're a small, focused team. When that changes, open roles will be listed on our careers page. If you love what we're building, you're always welcome to introduce yourself through our contact page.

Question 4

What does Uncarte focus on?

Accepted Answer

We focus on the operational challenges of everyday businesses — the bookings, schedules, kitchens, deliveries and communications that keep them running. We believe this practical, unglamorous work is where thoughtful software makes the biggest difference.

Question 5

What products does Uncarte offer?

Accepted Answer

We're building two products. Babisy connects parents with trusted babysitters and gives sitters tools to manage their availability, subscriptions and communication — launching as an iOS and Android app. WiseTiffin is an all-in-one operating system that automates daily operations for subscription-based tiffin businesses, pairing a web admin dashboard with iOS and Android mobile apps. Both are launching soon.

Question 6

Who are Uncarte's products built for?

Accepted Answer

Babisy is built for parents and babysitters. WiseTiffin is built for tiffin and meal kitchens that run subscription deliveries, along with their drivers, staff and customers. In every case we build for the people doing real work each day.

Question 7

Does Uncarte build software for other businesses?

Accepted Answer

Yes. Alongside our own products, we take on select projects to design and build software for businesses that need it — applying the same principles, technology and care we bring to Babisy and WiseTiffin. Reach out through our contact page to start a conversation.

Question 8

Can I use Uncarte products today?

Accepted Answer

Not quite yet — both Babisy and WiseTiffin are in active development and launching soon. Visit babisy.com and wisetiffin.com to learn more, and reach out through our contact page if you'd like to be among the first to know when they open.

Question 9

How do I get support?

Accepted Answer

You can reach us any time through our contact page, or email contact@uncarte.com. Once our products launch, each will also provide support directly inside the app.

Question 10

Do you offer onboarding for businesses?

Accepted Answer

Yes. When WiseTiffin launches, we'll help teams get set up so the switch is smooth — importing customers, configuring plans and getting the daily workflow running quickly.

Question 11

How quickly do you respond?

Accepted Answer

We aim to respond to every message within one business day. Once our products launch, businesses running daily operations on them will receive priority support.

Question 12

What technology does Uncarte use?

Accepted Answer

We build with modern, dependable technology — TypeScript across the stack, React and Next.js on the front end, Node.js services, PostgreSQL for durable data, and Stripe for payments. Our infrastructure is cloud native so products stay fast and scalable.

Question 13

Are Uncarte products fast and reliable?

Accepted Answer

Reliability is a core priority. Because businesses will depend on our software every day, we're engineering for uptime, performance and data safety from the start — targeting 99.9% availability and predictable performance from day one.

Question 14

How does Uncarte handle security?

Accepted Answer

We follow security best practices across our products — encrypted connections, careful access controls and safe handling of sensitive data. Trust and safety features, such as verification in Babisy, are built into the products themselves.

Question 15

How is my data protected?

Accepted Answer

We only collect what a product needs to work, protect it in transit and at rest, and never sell personal data. You can read the full details in our Privacy Policy.

Question 16

What is on Uncarte's roadmap?

Accepted Answer

Our first milestone is launching Babisy and WiseTiffin. From there, WiseTiffin grows toward a full food subscription ecosystem with a customer marketplace, Stripe Connect payments, advance payouts and multi-kitchen support, while Babisy expands childcare accessibility for families.

Question 17

Will Uncarte build more products?

Accepted Answer

Very likely. Our long-term vision is to build a family of software businesses that people love using every day. When we see an everyday operational problem worth solving well, we consider building for it.

Everything you might want to know.

Still have a question?

Everything you might want to know.

Still have a question?